Return Policy and Refund Information

Last updated: September 11, 2026

This return policy explains how returns, replacements, and refunds are handled for purchases made directly through SKORVA.com, operated by GAMWALL LLC.

1. Return Window

You may request a return within 30 calendar days of delivery.

To qualify for a non-defective return, the product must be new, unused, unmodified, and in the same condition in which it was received. It should be returned in its original packaging whenever possible, together with all included parts and accessories.

You must provide your order number or other proof of purchase.

2. Items Not Eligible for Return

We cannot accept:

  • Return requests submitted more than 30 calendar days after delivery.
  • Products damaged after delivery because of misuse, improper installation, modification, or normal wear and tear.
  • Products returned without prior return authorization.

These exclusions do not apply when an item arrives damaged, defective, incomplete, or different from what was ordered.

3. How to Request a Return

Before returning a product, contact us at support@skorva.com and provide:

  • Your order number.
  • The name of the product you want to return.
  • The reason for the return.
  • Clear photos of the product and packaging if the item arrived damaged, defective, incomplete, or incorrect.

After reviewing your request, we will provide return instructions and the appropriate return address.

Returns are handled by mail only. After receiving our return instructions, ship the item promptly to the return address provided.

Do not send a product to our business mailing address unless we specifically confirm that address in the return instructions.

4. Return Shipping Costs and Labels

For non-defective returns, customers are responsible for obtaining and paying for their own return shipping label. A return label is not included in the original package.

Customers are responsible for return shipping costs when returning a product because of:

  • A change of mind.
  • An accidental purchase.
  • An incorrect size or compatibility choice.
  • Any other reason not caused by a damaged, defective, incomplete, or incorrect item.

If a product arrives damaged, defective, incomplete, or different from what was ordered, GAMWALL LLC will cover the full cost of an approved return by providing a prepaid return label or reimbursing a return-shipping amount agreed with the customer in writing before shipment. We may instead provide a replacement at no additional cost when appropriate.

We recommend using a trackable shipping service. Customers are responsible for non-defective return packages until they are delivered to the return address provided by us.

5. Original Shipping Charges

Original shipping charges are non-refundable for change-of-mind, accidental-purchase, or compatibility-related returns.

If the return is caused by an item arriving damaged, defective, incomplete, or incorrect, the original shipping charge will also be refunded if a replacement or another agreed resolution is not provided.

6. Refund Processing

After we receive the returned product, we will inspect it and issue any approved refund to the original payment method within 7 business days. Your bank or payment provider may require additional time to display the refund in your account.

We do not charge a restocking fee for approved returns.

7. Damaged, Defective, Incomplete, or Incorrect

If you receive a damaged, defective, incomplete, or incorrect product, contact us within 30 calendar days of delivery at support@skorva.com.

Please include your order number and clear photos showing the problem. Depending on the circumstances, we may offer:

  • A replacement at no additional cost.
  • A full refund.
  • Another appropriate solution agreed upon with you.

8. Exchanges

We do not offer direct product exchanges. If you want a different product, request a return for the original item and place a separate order for the new product.

A damaged, defective, incomplete, or incorrect product may qualify for a replacement at no additional cost. A replacement provided to resolve a product problem is not a general exchange service.

9. Contact Us

For questions about a return or refund, contact:

GAMWALL LLC
Email: support@skorva.com
Phone: +1 (818) 732-8261
Website: https://skorva.com

Business mailing address:
GAMWALL LLC
958 N Western Ave #748
Hollywood, CA 90029
United States

The business mailing address above should not be used for product returns unless we specifically confirm it in the return instructions.

You can also review our Shipping and Delivery Policy.