Shipping and Delivery Terms & Conditions
Effective Date: [January 13, 2025]Last Updated: [January 13, 2025]
These Shipping and Delivery Terms & Conditions apply to the delivery of products purchased from Skorva.com. By placing an order, you agree to these terms.
1. Delivery Areas
We currently deliver to addresses within the United States. Please ensure that your delivery address is accurate and accessible. At this time, we do not deliver to P.O. boxes or internationally.
2. Delivery Options
We offer the following delivery options at checkout:
- Standard Delivery: Estimated delivery times and costs will be provided at checkout.
- Express Delivery (if applicable): Available in select areas for an additional fee.
Delivery availability and times may vary based on your location and order size.
3. Delivery Scheduling
- For large or bulky items, delivery may require scheduling. If this applies to your order, you will receive an email or phone call to confirm the delivery date and time.
- Delivery appointments are subject to availability.
4. Delivery Fees
Delivery fees are calculated based on the size, weight, and destination of your order. The applicable delivery fees will be displayed at checkout before you complete your purchase.
5. Delivery Times
We aim to deliver your order within the estimated delivery window provided at checkout. However, delays may occur due to unforeseen circumstances, such as weather, high order volumes, or carrier issues.
6. Delivery Process
- Pre-Delivery: You will receive a confirmation email with delivery details and tracking information once your order is shipped.
- Day of Delivery: Ensure someone is present at the delivery location to receive the order. For contactless delivery, please provide specific instructions at checkout.
7. Failed Deliveries
If delivery fails due to an incorrect address, lack of access, or absence of a recipient, you may incur additional charges for redelivery. Please ensure that your delivery address is correct and accessible at the time of checkout.
8. Inspection Upon Delivery
We recommend inspecting your order immediately upon delivery. If items are damaged or missing, please contact our customer service team at support@skorva.com within 48 hours of delivery to report the issue.
9. Changes to Delivery
- Changes to your delivery address or time may be possible if requested before shipment. Contact us at support@skorva.com to request changes.
- Additional charges may apply for changes made after the order has been shipped.
10. Large or Bulky Items
For large or bulky items, ensure that the delivery path (e.g., doorways, staircases) is clear and accessible. Delivery personnel are not responsible for assembly or disassembly of products.
11. Undeliverable Orders
In the event your order is returned to us as undeliverable, we will notify you to arrange for redelivery. Additional shipping fees may apply.
12. Cancellations
- Orders may be canceled prior to shipping by contacting support@skorva.com.
- If your order has already been shipped, you may refuse delivery; however, return shipping fees may apply.
13. Liability
Skorva.com is not liable for:
- Delays caused by carriers or unforeseen circumstances beyond our control.
- Loss or damage to goods after delivery has been completed.
14. Contact Information
If you have any questions or concerns regarding shipping and delivery, please contact us:
Email: support@skorva.com
Address: 958 N Western Ave #748, Hollywood, 90029, CA, United States
15. Policy Updates
We reserve the right to modify these Shipping and Delivery Terms & Conditions at any time. Changes will be posted on this page with the updated effective date.